What legal obligations does AWM+ cover?
The AWM+ meets all the requirements for an electronic lift attendant as set out in TRBS 3121 and VDMA Standard Sheet 15319; it is type-tested and certified.
Can I book AWM+ Connect without the electronic lift attendant?
No. AWM+ Connect relies on data from the electronic lift attendant.
How long will the installation take, and will operations be disrupted during that time?
Installation of the AWM+ module takes an average of 1.5 hours and is carried out in close consultation with your maintenance service. The lift can continue to operate during most of the work. Any interruptions will be communicated in advance and kept to a minimum.
Electronic lift attendant
A digital system that automates the statutory duties of the manual lift attendant. Among other things, it monitors the safety circuits, alignment, car lighting and much more. The electronic lift attendant is integrated into the control system and reduces manual inspections to maintenance cycles.
AWM+ Connect
An optional extension to AWM+ that also enables live monitoring of group-wide installations and third-party control systems, reading out error codes from the lift control system’s error memory, amongst other things. The add-on can only be used in conjunction with the base module.
Manual lift attendant
A person appointed by the operator to carry out weekly or fortnightly checks: for example, checking door locks, checking alignment, the functionality of the car lighting and keeping records in accordance with TRBS 3121. An electronic lift attendant performs these tasks digitally.
Operational Safety Ordinance (BetrSichV)
German regulations governing the safe operation of work equipment and installations requiring monitoring. For lifts, they define obligations such as risk assessment, maintenance, inspection and record-keeping.
ZÜS (Approved Inspection Body)
Independent inspection bodies that carry out periodic inspections of lifts and certify compliance with legal requirements. Operators are obliged to arrange for these inspections to be carried out within the specified time limits and to document them.
Predictive Maintenance
Predictive maintenance based on continuous measurement data and algorithms. The aim is to anticipate faults and optimise maintenance operations. AWM+ and AWM+ Connect support predictive maintenance by analysing control data.
Remote Monitoring
Remote monitoring of technical systems. In the lift sector, this means that operators can view the operational status of their systems at any time via a dashboard without having to be on site.
Digital process support
Electronic mapping and automation of work processes. Examples include workflows for resolving lift attendant requests, issuing tickets for faults, and issuing tickets for rectifying defects identified during ZÜS inspections. AWM+ integrates such workflows.
ERP system
Enterprise software for planning and managing resources. Data from AWM+ can be integrated into ERP systems such as SAP via APIs, enabling tenants, for example, to be notified via their own customer apps in the event of a service disruption.
Risk assessment
Systematic recording and assessment of hazards that may arise from a lift system. Lift maintenance relies on this to identify risks and define measures. AWM+ helps to manage this assessment digitally.
In-depth knowledge of AWM+ and operators’ obligations
Core product:
AWM+ electronic lift attendant
Extension:
AWM+ Connect
Obligations and practice:
Operator responsibility & practice
Comparison with other systems:
Comparison & Differentiation
