Service
Knowledge, guidance and practical advice for lift operators.
The operation of lifts entails numerous legal obligations, technical requirements and organisational tasks. Operators must comply with safety regulations, document inspections and be able to demonstrate at any time that their systems are being operated safely.
In the AcoBeSmart service section, you will find background information, practical solutions and comparisons to help you fulfil your operator responsibilities efficiently and in full compliance with the law.
Lifts are classified as installations requiring regular monitoring. Operators are therefore obliged to carry out regular inspections, document these checks and be able to demonstrate that the lifts are operating safely at all times.
Relevant regulations include, amongst others:
- Operational Safety Ordinance (BetrSichV)
- TRBS 3121 – Operation of Lift Systems
- VDMA Standard Sheet 15319
These regulations define, amongst other things:
- Regular lift attendant inspections
- Documentation requirements
- Inspections by ZÜS bodies
- Measures to be taken in the event of malfunctions or safety deficiencies
However, manual processes quickly reach their limits, particularly with larger portfolios of installations.
Digital solutions such as the AWM+ electronic lift attendant help to fulfil these tasks automatically and inan audit-proof manner.
The market for lift monitoring is growing rapidly. Alongside traditional maintenance systems, there are now various digital approaches available.
Many providers rely on sensor boxes that measure movement or vibrations and use this data to identify statistical patterns.
The AWM+ electronic lift monitor, on the other hand, takes a different approach:
✓ Direct evaluation of control data
✓ Continuous monitoring of safety-related signals
✓ Automatic documentation of operator obligations
This results in a significantly higher level of transparency and legal certainty.
