Operator responsibility & practice

Understanding and reliably fulfilling your obligations. 

Whether you maintain individual lifts or manage a portfolio of a hundred lifts – lift operators have extensive obligations. Here you can find out which legal requirements apply, how typical problems can be avoided, and how the AWM+ electronic lift attendant, in combination with AWM+ Connect, makes your day-to-day work easier. 

Legal framework

Lift systems are safety-critical equipment. For this reason, the law imposes various obligations on operators:

Common problems without electronic support

Many operators still rely on manual routine checks and paper forms. Common weaknesses include:

  • Incomplete documentation: Lost test reports and illegible entries make it difficult to provide evidence; 

  • Lack of overview: With multiple installations, there is no clear overview of condition, load cycles and fault history; 

  • High staff commitment: Checking every lift on site ties up staff, particularly in large portfolios;  

Practical solutions with AWM+ and AWM+ Connect

AcoBeSmart’s digital platform helps operators fulfil their obligations efficiently: 

Continuous monitoring

AWM+ monitors operators’ obligations under TRBS 3121 24/7 and automatically sends tickets to all parties involved as soon as a fault arises. 

Digital fault diagnosis

AWM+ Connect reads the operating status of the lift system and automatically adds fault codes and descriptions to tickets.

Audit-proof documentation

All processes are fully logged and can be exported at any time for audits, regulatory authorities and insurers.

Security & Privacy

Encryption, role-based access rights and server locations in Germany reliably protect your data.

Relevant content for operators – a concise overview  

Basic product:
AWM+ electronic lift attendant

Extension:
AWM+ Connect add-on

Comparison with sensor boxes:
Comparison & Differentiation

Terms and explanations:
Knowledge & answers

Do you want to digitise your operator obligations securely? 

We’ll show you how AWM+ and AWM+ Connect can support you in practice.

 

Request a consultation now