AWM+ 

The electronic lift attendant for operators who take their responsibilities seriously.  

With the AWM+ electronic lift attendant, you can meet all legal requirements and reduce your liability risk – at no extra cost. AWM+ replaces the manual lift attendant with an electronic, control-integrated solution and forms the basis for all further services such as monitoring, process digitalisation and reporting.

 

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What is an electronic lift attendant? 

The term ‘lift attendant’ refers to a person appointed by the operator to regularly inspect a passenger lift, carry out checks and document any irregularities. Legally, this list of tasks is described in TRBS 3121 and includes, amongst other things, monitoring the safety circuits, checking that the lift car is flush with the landing, ensuring the car lighting is in working order, and much more. 

The AWM+ electronic lift attendant automates these tasks:

  • Legal compliance & digital documentation
  • Continuous monitoring of safety circuits
  • Passable on to the customer in accordance with BetrKV
  • Foundation for all further digital services

Manual inspections are reduced to a minimum through continuous remote monitoring. This allows operators to demonstrate the safe operation of the lift and compliance with legally required checks at any time, whilst saving time and staff resources. In addition, we provide you with the current operational status of the system.

Allocability

Operating a lift incurs costs that are often difficult to predict. However, lift operators can legally pass on the necessary expenses relating to their operational obligations to the building’s users as recoverable operating costs. The AWM+ electronic lift attendant falls under these recoverable costs because it fully complies with statutory inspection and monitoring requirements and thus contributes to operational safety.

 

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How it works and its structure

Integration into the lift control system

A certified technician installs the module directly into the lift control system. The module accesses all safety-related signals and is fully integrated into the control logic.

Data acquisition

Control data is continuously collected and securely transmitted to a cloud platform via mobile networks or Ethernet. Unlike with external sensor boxes, actual control signals are read – not estimated values.

Digital logging

AWM+ creates a comprehensive logbook. All events – from door openings and faults to maintenance – are documented and can be viewed in the ticketing system or exported as a PDF.

Cyber Security and Data Protection

All connections are encrypted, and access is restricted on a role-based basis. The servers are located in Germany, comply with the GDPR and ensure the protection of sensitive operational data at all times.

Benefits for operators and owners

  • Operator liability
    AWM+ takes on the role of lift attendant and enhances the safety standards of your lift system through continuous monitoring.
  • Independence
    All systems in one system, regardless of manufacturer and year of manufacture
  • Process reliability
    A standardised ticketing system for operational faults and rectification of issues identified during lift attendant inspections creates transparency for service providers and customers.
  • Time and resource savings
    Automated inspections replace manual rounds by the lift attendant.
  • Reduced downtime
    Operational disruptions are detected immediately, enabling rapid and efficient planning of maintenance operations.
  • Digital documentation
    All data is centrally available, can be exported at any time and remains under the client’s control.
  • Foundation for add-ons
    AWM+ provides the infrastructure for advanced services such as AWM+ Connect.

Electronic lift attendant in accordance with TRBS 3121

(Technical requirements in accordance with VDMA 15319, No. 4)

1. Safety circuit monitoring 

  • Movement of the car whilst a landing door is open 
  • A shaft door is locked as long as the car is outside the unlocking zone of that door. 
  • The car will not move whilst a car door is open.

2. The individual landings are level. 

3. The car lighting is operational. 

4. Mains power is available. 

5. Trip counter


If all points are met, TRBS 3121 is complied with and any operating costs incurred are 100% apportionable.


Additional sensor data

  • Trip counter, door movements optional per stop 
  • Further sensor options available

AWM+ Infrastructure

  • App-based installation
  • SSL encryption
  • Real-time data transmission
  • Server location in Germany
  • Integration of external interfaces 

 

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AWM+ in context:
solutions, comparisons & practical knowledge

More about additional digital services:
Add-on AWM+ Connect

Legal obligations and practical examples:
Operator responsibility & practice

Comparisons with Box solutions:
Comparison & Differentiation

Would you like to find out more about the electronic lift attendant?  

Find out how AWM+ monitors your lift safely, in compliance with regulations and at no extra cost.

 

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